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Information & Communication Technology Management (ICTM) Division

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Information & Communication Technology Management (ICTM) Division

The Division exists to provide an integrated Information Technology environment that advances the core mission of the Department. It is to ensure the provision, maintenance and upgrade of appropriate Information Communication Technology (ICT) resources and services to support the operations of the Department. It also advices management on new developments in ICT.

The Division has three (3) Directorates namely:

  1. ICT Infrastructure & Operations
  2. ICT Administration & Service Management
  3. Application Management & Interfaces



  • Advise management on ICT policy,
  • Develop strategic plans for the technological development of the CAGD,
  • Establish procedures, standards and guidelines for the implementation of IT/IM systems of the CAGD,
  • Document the ICT realities and requirements of the Department,
  • Ensure the procurement, installation and maintenance of IT infrastructure,
  • Address the IT/IM Human Resource Management issues related to the delivery of services within the CAGD,
  • Monitor and evaluate the implementation of IT/IM systems,
  • Design and implement ICT disaster recovery plans.